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ClickUp is hiring a Mid-Market Expansion Sales Representative to drive customer growth and adoption across existing mid-market accounts in the EMEA region. You will be responsible for expanding customer spend, uncovering new use cases, and connecting ClickUp's converged AI workspace (tasks, docs, chat, calendar, enterprise search) to measurable business outcomes.
Key Responsibilities:
- Build deep product and platform fluency to articulate ClickUp's services, use cases, and value proposition to customers
- Manage customer renewal schedules with 6+ months visibility, identifying and developing expansion opportunities around renewal timing and customer priorities
- Conduct on-site and virtual workshops to strengthen customer capability, empower users, uncover workflow needs, and drive broader adoption
- Lead consultative conversations connecting ClickUp workflows to business outcomes and building stakeholder support
- Develop and maintain 2-3x qualified expansion pipeline coverage, prioritizing opportunities around compelling events and customer-led initiatives
- Maintain clear, evidence-based forecasts with documented opportunity context, risks, next steps, and customer commitments
- Partner with Customer Success, Renewals, Solutions Engineering, and Revenue Operations to coordinate account plans and expansion efforts
- Share customer and market insights to improve account planning, adoption, and the expansion motion
The role requires quota-carrying responsibility for expansion, upsell, and cross-sell outcomes. You will work with customers and partners during EMEA business hours and may travel for on-site customer engagements.
Requirements:
- Proven experience in quota-carrying B2B SaaS sales with clear ownership of expansion, upsell, or cross-sell outcomes
- Track record of meeting or exceeding sales targets with documented pipeline and deal actions
- Strong discovery, consultative selling, value framing, and customer presentation skills
- Experience managing customer relationships and multi-stakeholder opportunities through defined sales processes
- Strong renewal, pipeline, CRM, and forecast discipline with reliable follow-through
- Customer-first approach, bias for action, self-awareness, and openness to coaching and feedback
- Clear written and verbal communication skills, including ability to lead virtual and on-site workshops
Desirable:
- Experience selling workflow, productivity, collaboration, project management, CRM, or horizontal SaaS products
- Experience growing adoption across multiple teams or business units within mid-market customers
- Familiarity with structured qualification, account planning, or value-selling methodologies
- Experience supporting customers across UK or broader EMEA markets
