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Salary: USD 95,000 - 190,000 / annual
Customer.io is hiring a Mid-Market Account Executive to expand its sales presence in the UK and Ireland. This is a full-cycle sales role focused on new customer acquisition within mid-market accounts, typically under $50,000 ACV.
You will be responsible for building and managing a pipeline through both self-sourced leads and SDR-supported inbound opportunities. Your day-to-day will involve prospecting, discovery calls, product demos, and closing deals. You'll conduct customer needs analysis to position Customer.io's communication platform—which powers billions of emails, push notifications, in-app messages, and SMS daily—as the right solution for each prospect.
Key responsibilities include:
- Full-cycle sales execution: prospect, discover, demo, and close
- Pipeline development and management with consistent cold and warm outreach
- Customer needs analysis and solution alignment through discovery conversations
- Cross-functional collaboration with SDR, Customer Success, and Technical Support teams
- Performance tracking and reporting on pipeline status and sales metrics
- Relationship nurturing within mid-sized accounts to identify growth opportunities
You'll need 2+ years of B2B SaaS or MarTech sales experience, with proven success in new customer acquisition and mid-market deal closing. Familiarity with consultative sales methodologies like MEDDPICC is expected. Strong communication skills, problem-solving ability, and a professional presence are essential.
Customer.io serves over 9,000 companies globally, from startups to enterprise brands, helping teams send smarter, more relevant messages using real-time behavioral data.
