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Salary: USD 95,000 - 190,000 / annual
Customer.io is hiring a Mid-Market Account Executive to join their expanding sales team across the Americas (US and Canada). This is a full-cycle sales role where you'll prospect, demo, and close deals with mid-market customers, managing the entire sales process from initial outreach through contract signature.
Customer.io is a leading customer communication platform used by over 8,000 companies to send billions of emails, push notifications, in-app messages, and SMS daily. The platform enables teams to send smarter, more relevant messages using real-time behavioral data.
Key responsibilities include building and managing a sales pipeline through both self-sourced leads and SDR-supported inbound opportunities. You'll conduct discovery calls to understand customer business challenges, position Customer.io's solutions effectively, and collaborate with cross-functional teams (SDRs, Customer Success, Technical Support) to ensure smooth customer handoffs post-sale. You'll own performance tracking and reporting on individual sales metrics, pipeline status, and progress toward targets.
The ideal candidate has 2+ years of full-cycle B2B SaaS or MarTech sales experience, with proven success in new customer acquisition and closing deals. You should be familiar with consultative selling methodologies like MEDDPICC, have excellent written and verbal communication skills, and demonstrate strong problem-solving abilities. This role focuses on mid-market accounts with shorter sales cycles and lower ACV deals (typically under $50,000), requiring high-volume prospecting and warm/cold outreach.
Compensation is transparent: $95,000 base + $95,000 variable for a total OTE of $190,000 USD (or equivalent in local currency). Benefits include 100% coverage of medical, dental, vision, mental health, and supplemental insurance for you and your family, 16 weeks paid parental leave, unlimited PTO, remote work and wellness stipends, and a professional development budget.
