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Payoneer, founded in 2005, is a global financial platform serving over 2,500 colleagues and customers in 190+ countries. The company simplifies cross-border business by removing friction from financial workflows including global payments, compliance, multi-currency management, workforce management, working capital, and business intelligence.
This role combines two key responsibilities: marketing technology operations and AI enablement leadership for the China GTM team.
Marketing Technology Operations: You will own day-to-day administration and optimization of marketing technology platforms including Braze, Segment, Marketo, and Beschannels. Responsibilities include configuring and maintaining customer communication programs across multiple channels, managing customer attributes and event tracking, ensuring campaign delivery accuracy and compliance, troubleshooting operational issues, and continuously improving system reliability and data quality. You'll identify opportunities to leverage automation and AI within the marketing technology ecosystem and partner closely with marketing stakeholders.
AI Enablement & Transformation: You will develop and execute the AI enablement strategy for the China Growth organization. This includes designing and delivering AI training programs, workshops, office hours, and learning resources to improve AI literacy and adoption across teams. You'll establish best practices, governance frameworks, and success metrics for responsible AI adoption, track adoption metrics and business impact, serve as the primary point of contact for AI-related initiatives, and build an internal AI champions network to accelerate experimentation and knowledge sharing.
Required qualifications: 8+ years in MarTech operations, Business Operations, Technology Enablement, Revenue Operations, or related fields. Demonstrated experience implementing or driving adoption of AI tools and transformation initiatives beyond basic ChatGPT usage. Strong understanding of business processes and technology platforms supporting customer-facing organizations. Proven ability to manage multiple stakeholders and influence change. Excellent problem-solving, communication, and project management skills. Strong curiosity about emerging technologies and track record of rapidly learning new tools. Experience partnering with global or cross-regional teams.
Preferred: Experience with marketing automation, CRM, customer engagement, or workflow automation platforms. Experience leading organizational change management or capability-building programs. Familiarity with AI technologies, large language models, and enterprise AI adoption practices. Experience in high-growth, technology, fintech, internet, or SaaS environments.
