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Salary: USD 60,000 - 95,000 / annual
Odeko is an all-in-one operations and technology platform serving over 20,000 independent coffee shops, cafes, and food establishments. The platform enables customers to purchase supplies from hundreds of brands, track ordering trends, finance equipment, and access insurance—helping small businesses increase revenue, reduce environmental impact, and save on costs and vendor management time.
As a Market Manager in Seattle, you will be the revenue leader for the local market, driving growth through new customer acquisition and account expansion. Your responsibilities include:
• Achieve monthly revenue goals by acquiring new customers and growing existing accounts
• Identify and secure commitments from independent coffee shop owners, successfully onboarding them to Odeko's local supply delivery service
• Leverage Odeko's data-driven prospect database to develop new client relationships and drive high-speed partnership growth
• Own the full customer relationship lifecycle—pre- and post-sales—with focus on retention and expansion through upselling, in-person cafe visits, and new product launches
• Collaborate with Operations and Support teams to resolve day-to-day customer issues quickly
• Maintain detailed CRM records in HubSpot to track activity, conversations, and enhance the customer journey
• Partner with vendor partners on local coffee events and sampling campaigns for prospective customers
• Serve as primary liaison between customers and internal teams, advocating for product or process improvements based on customer feedback
• Stay current on local and national trends within the specialty coffee industry
You bring 2+ years of relevant sales, account management, business development, or local coffee community leadership experience. You excel at discovering and closing sales opportunities, building client relationships, and managing pipelines to achieve revenue targets. You're self-directed, thrive in evolving environments, and deliver client-focused solutions. Passion for coffee and small business is essential; prior coffee industry experience is a bonus.
