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Despegar, part of the Prosus ecosystem and a leader in travel technology across Latin America for over 25 years, is seeking a Market Associate to drive revenue growth and partnership success in the hotel and travel vertical.
In this role, you will serve as a trusted advisor to a portfolio of hotel and travel partners, building strong relationships and understanding their business objectives, seasonality, constraints, and growth opportunities. You will own the full P&L for your assigned accounts, managing revenue, market share, inventory availability, pricing competitiveness, conversion rates, and overall account health.
Key responsibilities include:
- Building and maintaining trusted relationships with hotel and travel partners, translating Despegar's product, pricing, and distribution capabilities into concrete business benefits
- Identifying growth opportunities across B2C and B2B channels and activating appropriate commercial levers
- Conducting ongoing negotiations around rates, inventory, promotions, packages, and media placements
- Monitoring competitive dynamics and acting on pricing, availability, and distribution opportunities
- Conducting regular business reviews and optimization calls with partners, always closing with clear actions, owners, and deadlines
- Performing data-driven analysis using dashboards, Excel, and Google Sheets to identify high-opportunity accounts
- Participating in market visits, trade events, and industry activities to generate insights and uncover new opportunities
- Educating partners on new initiatives and market developments
You will work in a culture that values autonomy, rapid learning, collaboration, and real ownership. The role offers exposure to a diverse, global ecosystem and the opportunity to impact business outcomes from day one.
REQUIREMENTS:
- 3–5 years of experience in travel, hospitality, OTA, tour operations, DMC, or consultative B2B account management
- Bachelor's degree in Administration, Tourism, Economics, Marketing, or related field (or equivalent professional experience)
- Consultative mindset with ability to translate data into actionable recommendations
- Strong proficiency in Excel and Google Sheets; ability to read and interpret dashboards
- Clear commercial communication skills, active listening, and negotiation ability
- Owner mentality: initiative, follow-through, and closure orientation
- Experience with CRM systems and Google Workspace
- Availability for frequent travel
- English is a nice-to-have