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Market Associate

Despegar - Mexico City, Mexico - In-office - posted 2026-10-08

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Despegar, part of the Prosus ecosystem and a leader in travel technology across Latin America for over 25 years, is seeking a Market Associate to drive revenue growth and partnership success in the hotel and travel vertical. In this role, you will serve as a trusted advisor to a portfolio of hotel and travel partners, building strong relationships and understanding their business objectives, seasonality, constraints, and growth opportunities. You will own the full P&L for your assigned accounts, managing revenue, market share, inventory availability, pricing competitiveness, conversion rates, and overall account health. Key responsibilities include: - Building and maintaining trusted relationships with hotel and travel partners, translating Despegar's product, pricing, and distribution capabilities into concrete business benefits - Identifying growth opportunities across B2C and B2B channels and activating appropriate commercial levers - Conducting ongoing negotiations around rates, inventory, promotions, packages, and media placements - Monitoring competitive dynamics and acting on pricing, availability, and distribution opportunities - Conducting regular business reviews and optimization calls with partners, always closing with clear actions, owners, and deadlines - Performing data-driven analysis using dashboards, Excel, and Google Sheets to identify high-opportunity accounts - Participating in market visits, trade events, and industry activities to generate insights and uncover new opportunities - Educating partners on new initiatives and market developments You will work in a culture that values autonomy, rapid learning, collaboration, and real ownership. The role offers exposure to a diverse, global ecosystem and the opportunity to impact business outcomes from day one. REQUIREMENTS: - 3–5 years of experience in travel, hospitality, OTA, tour operations, DMC, or consultative B2B account management - Bachelor's degree in Administration, Tourism, Economics, Marketing, or related field (or equivalent professional experience) - Consultative mindset with ability to translate data into actionable recommendations - Strong proficiency in Excel and Google Sheets; ability to read and interpret dashboards - Clear commercial communication skills, active listening, and negotiation ability - Owner mentality: initiative, follow-through, and closure orientation - Experience with CRM systems and Google Workspace - Availability for frequent travel - English is a nice-to-have

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