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Checkout.com is a global fintech platform powering over 10 billion transactions yearly for major companies like eBay, Spotify, Klarna, Uber, and Sony. As Manager, Technical Account Manager, you'll lead a team of technical account managers responsible for strategic growth and technical delivery for key merchant accounts.
In this role, you'll become a deep expert on your merchants' businesses, diving into payment data to uncover actionable insights and opportunities. You'll act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and drive adoption of new Checkout.com products. During business reviews, you'll translate technical performance into compelling commercial narratives for merchants.
On the technical side, you'll serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure. You'll lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication.
This is a hybrid role based in London (3 days per week in office) with a team-oriented culture that values ownership, meaningful impact, and rapid execution. You'll work across six continents with 20 offices globally, shaping the future of fintech at scale.
