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Salary: USD 155,000 - 214,000 / annual
Braze is hiring a Manager for Solutions Consulting in the AMER Commercial segment, based in San Francisco with up to 50% travel at peak times. This is a player-coach role managing and hiring Solutions Consultants across diverse industry verticals and customer types.
In this role, you will lead a team of Solutions Consultants who serve as trusted advisors to prospective customers during the sales process. You'll combine people management with hands-on pre-sales consulting, bringing product expertise, strategic vision, and best practices to customers. You'll mentor your team, partner with sales, marketing, security, and product teams, and help establish strong foundations for long-term customer partnerships.
Key responsibilities include:
- Managing and hiring Solutions Consultants across Braze's verticals and markets
- Providing full support to teammates with a "get it done" attitude
- Mentoring team members on technical and consulting skills
- Collaborating across departments to support customer success
- Leveraging pre-sales engineering, technical account management, or customer success experience
You should be an exceptional communicator with strong written and verbal skills, known for active listening and follow-up. You're a natural team player with high intellectual curiosity and experience in sophisticated pre-sales consulting or sales engineering environments. Domain knowledge in SaaS, mobile, APIs, marketing automation, marketing analytics, or programming is required.
Braze is the leading customer engagement platform, helping brands deliver personalized experiences at scale. The company is recognized as a Leader in marketing technology and was named a 2026 Best Place to Work.
