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Salary: USD 150,000 - 197,000 / annual
Braze is hiring a Manager for its Solutions Consulting team in Austin. This is a player-coach role managing and developing Solutions Consultants across diverse industry verticals and customer types. You'll serve as a trusted advisor to prospective customers during the sales process, bringing product expertise, strategic vision, and best practices to bear. The role combines hands-on pre-sales consulting with people management and mentorship responsibilities.
You will partner closely with sales, marketing, security, and product teams to build strong foundations for long-term customer partnerships. The position requires developing your team's capabilities while maintaining your own client-facing presence. You'll mentor Solutions Consultants, support cross-functional collaboration, and drive a "get it done" attitude for customers.
Key responsibilities include managing and hiring Solutions Consultants, serving as a mentor and coach, collaborating across departments, and maintaining intellectual curiosity about technology and customer needs. The role draws on experience in pre-sales engineering, technical account management, or customer success, combined with strong people-management skills.
You should be an exceptional communicator with exemplary written and verbal skills, known for active listening and thorough follow-up. Domain knowledge in SaaS, mobile, APIs, marketing automation, marketing analytics, or programming is expected. The role is based in Austin with travel up to 50% at peak times. Braze offers comprehensive benefits including equity (RSUs), flexible PTO, professional development support, and a hybrid work environment designed to foster community and innovation.
