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ClickUp is hiring a Manager, Sales Development to lead a frontline team converting inbound interest into qualified pipeline while developing future Account Executive talent. This is a hands-on leadership role reporting to Revenue Development leadership, responsible for building both people and systems across the go-to-market engine.
You will lead a team of 6–10 Sales Development Representatives with full ownership of pipeline creation, lead conversion, and day-to-day execution quality. Key responsibilities include improving conversion across inbound lead sources through tightened process and follow-up discipline, building a strong operating cadence around metrics and coaching, hiring and developing team members into future AE opportunities, and partnering with Marketing, Revenue Operations, Enablement, and sales leadership to improve funnel quality and efficiency.
You'll create scalable systems and workflows that help the team move faster and execute consistently, use data to identify performance trends and develop action plans, and foster an inclusive, high-energy team culture grounded in accountability and growth.
Required qualifications include 2+ years leading SDR/BDR or similar frontline pipeline-generation teams in B2B SaaS with proven track records exceeding goals on inbound and outbound motions, plus 2+ years of direct sales development or business development experience. You must demonstrate strong people-management skills including recruiting, hiring, onboarding, and performance management, with high emotional intelligence and ability to coach diverse personality types. Operating rigor is essential—proficiency with Salesforce, sales enablement tools (Outreach, Sales Navigator), dashboards, CRM discipline, and funnel metrics. Strong cross-functional collaboration skills and excellent communication with bias toward execution are required.
Preferred qualifications include experience leading teams across inbound conversion and broader pipeline-generation motions, helping SDR talent progress into closing roles, familiarity with productivity/collaboration/workflow SaaS categories, experience building playbooks or coaching frameworks, comfort in high-growth environments with shifting priorities, and a bachelor's degree or equivalent.
The role is based in San Diego, CA with hybrid schedule of 2–3 days per week in-office (Monday and Thursday required). Dallas, TX and Boston, MA are also available locations. Some travel may be required for team events and planning sessions.
