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Salary: USD 135,800 - 145,400 / annual
ServiceTitan is seeking a Manager, Pro Sales to lead the Pro Product Sales team. This is a people-management role responsible for driving upsell adoption of ServiceTitan's product suite (Marketing, Scheduling, Dispatching, and more) to existing customers.
You will directly manage a team of Pro Account Executives, overseeing their performance against objectives and quota. Key responsibilities include:
• Managing team performance, forecasting, and sales strategy implementation
• Recruiting, interviewing, onboarding, and training new team members
• Conducting weekly 1:1s and team meetings to mentor and motivate the team
• Monitoring the full sales cycle from prospecting through close
• Building and maintaining customer relationships through product knowledge and business consultation
• Partnering with cross-functional teams (Customer Success, Product, Marketing, Sales Leadership) to drive adoption and retention
• Providing market feedback to influence product roadmap
• Coaching the team on technical and business acumen to align customer goals with ServiceTitan solutions
• Evaluating new technologies and programs to drive superior performance
This is a highly visible role in a rapidly growing organization where you'll help build an exceptional team and contribute to company growth.
REQUIREMENTS:
• Direct account executive and/or account manager quota-carrying experience
• 2+ years of sales management experience
• 5+ years in a SaaS environment/company
• Bachelor's degree minimum
• Strong presentation skills and proficiency in Google Slides
• Strong analytical skills with proficiency in Google Suite, Google Sheets/Excel, and Salesforce
• Excellent communication and organizational capabilities
• Strong written communication skills and experience with Slack, Teams, etc.
• Ability to work with minimal direction in ambiguous environments
• Demonstrated excellence in cross-functional communication
• High emotional intelligence
• Preferred: industry experience/familiarity and remote working experience
