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Remote is a global employment platform that helps organizations recruit, pay, and manage international teams compliantly. The Manager, Payroll Operations role combines people leadership with operational ownership, responsible for ensuring accurate, compliant, and timely payroll delivery across a defined portfolio of Eastern European countries or regions.
You will lead a team of payroll specialists, providing coaching, feedback, and day-to-day leadership while holding accountability for payroll outcomes including accuracy, timeliness, and compliance within your scope. Key responsibilities include owning end-to-end payroll delivery for a defined group of countries, ensuring regulatory compliance and operational consistency, sustaining working knowledge of country-specific payroll requirements, and managing relationships with external payroll vendors.
You will also drive resolution of escalated payroll issues, apply policies consistently, provide input into performance ratings, and recommend performance actions when required. Additionally, you'll contribute to critical global payroll implementation initiatives, including new country launches, vendor transitions, or process in-housing efforts, providing market-specific expertise and operational input to ensure success and maintain operational excellence.
The role requires balancing oversight and autonomy, fostering a high-performing, engaged team capable of delivering results reliably and scaling impact as the business grows. You'll work asynchronously in a remote-first, globally distributed environment with team members across multiple continents.
Required qualifications include proven experience owning payroll outcomes for a team in regional or multi-country environments, demonstrated people leadership capability including coaching and feedback, comfort leading investigations and driving operational resolution, ability to clarify and consistently apply policies and controls, experience recommending hiring profiles and performance actions, strong operational judgment, clear communication skills (particularly in async environments), and fluency in English. Experience in remote-first or globally distributed teams and additional languages are advantageous.
