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Checkout.com is a global payments platform processing over 10 billion transactions yearly for more than one billion shoppers. The company powers digital checkout experiences for leading brands including eBay, Spotify, Klarna, Uber, and Sony, with 20 offices across six continents and headquarters in London.
You will join the CEO Office as a Manager, Operations and Strategy, scaling a high-impact Strategy & Operations team embedded within a designated Product team or pillar. This is a hands-on execution and operating leadership role—not a consulting or process-improvement position.
Key responsibilities include:
- Leading major cross-functional strategic initiatives, creating alignment, clarifying ownership, managing risks, and ensuring effective launches
- Developing practical standards and processes for planning, testing, launch readiness, governance, reporting, and cross-functional decision-making
- Taking ownership of specific processes or metrics with clear opportunities to improve speed, quality, or scalability
- Using data and first-principles thinking to identify root causes, design solutions, and build scalable operating mechanisms
- Working alongside Product, Engineering, and other functions to resolve blockers and drive delivery from planning through launch
- Building trust with your Product team, turning ambiguous priorities into clear, measurable plans
You will have high visibility with the CEO and executive team, with opportunities to grow into broader responsibilities across Product, Technology, and the wider organization.
The role operates on a hybrid model with three days per week in the office to support collaboration and connection.
REQUIREMENTS:
- Multiple years of experience in influential, ideally cross-functional roles in fast-paced, high-performance environments
- Background in strategy consulting, investment banking, product, technology, operations, professional services, or high-growth companies
- Exceptional ability to navigate ambiguity using first-principles thinking, data, and sound judgment
- Proven experience leading high-priority projects end-to-end, from problem framing and stakeholder alignment to implementation and delivery of measurable outcomes
- Strong data-driven decision-making skills: ability to identify relevant metrics, own data collection and analysis, and use dashboards to make progress and bottlenecks visible
- Willingness to understand processes at ground level and create or materially improve systems, workflows, and operating capabilities
- Demonstrated ownership and follow-through on complex work with lasting impact
- Ability to align and constructively challenge stakeholders without formal authority; clear, concise communication at appropriate levels
- Formative experience in STEM studies, high-level Manufacturing, or Professional Services (Management Consulting, Investment Banking) is valued but not essential
