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Salary: USD 120,000 - 140,000 / annual
Daymark Health is a value-based oncology company transforming cancer care through a comprehensive platform combining dedicated care navigation, symptom-focused support, behavioral health, and social resources with evidence-based interventions and hybrid in-person/virtual care.
As Manager of Learning & Development for Care Teams, you will oversee the day-to-day execution of training and onboarding for Daymark's clinical care teams. Reporting to the VP of Clinical Operations and collaborating closely with the VP of Supportive Care & Nursing, you will own the training calendar, coordinate subject matter experts and trainers, and ensure all new hires complete onboarding on schedule—starting with simultaneous market launches in Michigan and California.
Key responsibilities include translating the clinical operations training framework into session-level design with materials, activities, and pacing; managing trainers and providing feedback on delivery quality; building and maintaining training calendars across markets; reviewing completion data and new hire feedback to recommend improvements; establishing metrics to evaluate training effectiveness; owning training week execution and go-live readiness for new market launches; managing the new hire onboarding checklist and LMS; and coordinating SMEs and trainers to ensure seamless onboarding.
You will have 5-8 years of L&D or training program management experience, including scaling programs across multiple sites. You demonstrate strong organizational and project management skills, can manage multiple initiatives and stakeholders simultaneously, and have a track record managing trainers or training delivery staff. You are data-driven, using feedback and metrics to drive continuous improvement. You work within established frameworks while having the backbone to advocate for changes supported by data. Healthcare experience is strongly preferred. You are mission-driven and passionate about improving the experience of people navigating cancer diagnosis.
