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MaintainX is seeking an experienced Manager of Account Management to lead and develop a team of Account Managers. The role focuses on coaching, mentorship, and operational excellence to drive team performance and revenue targets.
Key Responsibilities:
- Manage day-to-day team operations, create efficient processes, and remove obstacles to goal achievement
- Own full people management: hiring, onboarding, performance management, and career development
- Provide consistent coaching through 1-on-1s, pipeline reviews, and customer call involvement
- Ensure accurate forecasting and pipeline reporting
- Implement strategic processes and expand outbound sales programs
- Deliver weekly reporting on team success, wins, challenges, and initiatives
Required Qualifications:
- 3+ years leading Account Management teams
- Proven experience recruiting, hiring, and developing talent
- Track record of success in SaaS or B2B sales leadership
- Strong analytical skills with ability to translate metrics into actionable decisions
- Experience in fast-growth environments
- Passion for coaching, mentoring, and celebrating team wins
Preferred:
- CMMS industry experience or B2B SaaS startup background
MaintainX is the leading AI-powered maintenance and asset management platform serving 14,000+ customers including Duracell, Shell, and Cintas. The company raised $150M in Series D funding and was named to the 2025 Forbes Cloud 100 list. The role offers competitive salary, meaningful equity, comprehensive healthcare, 401(k), and flexible PTO in a values-driven, meritocratic culture.
