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MaintainX, now part of Autodesk Operations Solutions, is a mobile-first work execution platform serving industrial and frontline teams. The company manages 13.9 million assets and 79.5 million work orders for 13,000+ customers including Duracell, McDonald's, Shell, DHL, and Volvo.
You will lead and develop a team of Account Managers focused on emerging markets, primarily English-speaking regions (US/English Canada). Your core responsibilities include:
**Team Leadership & Development**: Manage day-to-day operations, hire and onboard talented account managers, and oversee performance management and career development. Provide consistent coaching through 1-1s, pipeline reviews, and customer call involvement. Identify skill gaps and create targeted development opportunities.
**Performance & Operations**: Set clear performance expectations and monitor progress against individual and team goals. Create and implement efficient processes to ensure the team meets deadlines and revenue targets. Proactively identify and remove obstacles.
**Sales Strategy & Execution**: Own forecasting accuracy and pipeline reporting. Implement strategic processes and expand outbound sales programs to help the team achieve revenue targets. Provide weekly reporting on team success, wins, challenges, and strategic initiatives.
**Analytics & Insights**: Turn metrics into actionable decisions. Present data in impactful ways to drive continuous improvement in process, efficiency, and productivity.
You bring 3+ years of experience leading Account Management teams in SaaS or B2B organizations. You excel at recruiting, hiring, and developing talent. You're passionate about coaching and mentoring, with a track record of celebrating wins and driving team success. Experience in CMMS or B2B SaaS startups is valued. You thrive in fast-growth environments and can operate with analytical rigor.
