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Razorpay, India's leading full-stack fintech company, is seeking a Manager of Cross Border Key Accounts to lead and grow relationships with the company's highest-revenue international and export-facing enterprise clients. This is a strategic sales leadership role focused on maximizing merchant lifetime value, navigating complex international payment requirements, and driving global portfolio retention.
Key responsibilities include owning the growth and retention strategy for top-tier cross-border accounts, consistently exceeding portfolio quotas through aggressive cross-selling and up-selling of international and domestic payment solutions. You will orchestrate CXO-level business reviews and build deep, long-lasting strategic partnerships with key decision-makers at global enterprise clients.
The role requires extensive cross-functional collaboration with Product, Engineering, Compliance, and Legal teams to champion customized financial solutions that meet complex international regulatory requirements (e.g., FEMA compliance, RBI export guidelines). You will serve as the ultimate escalation authority for critical global client concerns, driving rapid resolution and ensuring strict adherence to international Service Level Agreements.
You will leverage cross-border market intelligence, FX routing trends, and CRM data to proactively identify risks, optimize the account management lifecycle, and refine international go-to-market strategies. The role involves leading, mentoring, and inspiring a senior, quota-carrying key account management team.
Razorpay processes $180+ billion in annualized transactions and powers leading businesses including Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, and over 100 of India's unicorns. The company is backed by global investors including GIC, Peak XV Partners, Tiger Global, and Ribbit Capital, having raised over $740 million.
