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Salary: USD 350,000 - 380,000 / annual
Grafana Labs, the company behind the open observability cloud, is seeking a Majors Account Director to drive growth across the US region. You will focus on prospecting and expanding business within 3-5 top existing accounts, identifying new opportunities to increase Grafana usage across multiple functions and business lines within those customers.
Your core responsibilities include developing and maintaining strong executive-level relationships with current customers, creating and executing strategic account plans, and managing the full sales cycle from prospecting through negotiation and handoff to Customer Success. You will cultivate opportunities through both outbound prospecting and inbound leads, become expert in Salesforce pipeline management, and handle quote creation and order processing.
You'll need to understand and articulate the value of both Grafana Cloud and Grafana Enterprise, taking a consultative approach that prioritizes understanding customer needs before discussing solutions. You will meet and exceed quarterly and annual sales goals while managing all aspects of the sales process including product demos, proofs of concept, and proposals.
The ideal candidate has 5+ years of infrastructure technology sales experience with a demonstrated track record as a top 10% performer in highly competitive environments. You should be energetic, entrepreneurial, and adaptable, with excellent communication skills across all channels and the ability to build strong relationships both in-person and virtually. Experience with Salesforce, familiarity with open source technology, and knowledge of sales methodologies like Command of the Message and MEDDPICC are valuable additions.
Grafana Labs is a 100% remote company with 1,600+ team members across 40+ countries, backed by leading investors including Sequoia Capital and Lightspeed Venture Partners. The company serves 7,000+ customers including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.
