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Better.com is rebuilding home finance as an AI-native platform, transforming a process that historically took weeks into one that can happen in seconds. The company has funded over $110B in loans and raised $1.2B+ in equity capital, operating at significant scale while rethinking homeownership from the ground up.
As a Licensed Loan Consultant, you will deliver a consultative, personalized mortgage experience to borrowers based on their financial goals and circumstances. You will educate clients on available financing options—including Fannie Mae, Freddie Mac, FHA, VA, HELOC, and specialized loan products—and recommend appropriate solutions. Leveraging Better's proprietary AI-enabled loan origination system (Tinman®) and voice-based AI assistant (Betsy™), you will manage opportunities and accelerate the lending process while maintaining the human advisor-client relationship.
Key responsibilities include engaging and converting company-provided opportunities while developing relationships through personal, professional, and referral networks. You will manage active pipelines from initial consultation through closing, maintain consistent communication with borrowers, real estate partners, and internal teams, and build lasting relationships that generate repeat business and referrals. Collaboration with operations, processing, underwriting, and closing teams is essential to delivering an exceptional customer experience. You must maintain accurate documentation, ensure regulatory compliance with federal and state lending regulations, and stay informed about market conditions and product updates.
Required qualifications include active NMLS registration and applicable state licenses (or ability to obtain them). Mortgage lending, financial services, sales, or relationship-management experience is preferred. You should have strong consultative sales and communication skills, the ability to understand borrower needs and explain complex financial information clearly, and comfort adopting AI, automation, and digital platforms. The ideal candidate is self-motivated, organized, detail-oriented, and accountable for results—able to manage multiple clients and priorities in a fast-paced environment with a collaborative, client-first mindset.
Better offers a competitive base salary, comprehensive medical/dental/vision coverage with HSA/FSA options, 401(k) retirement savings, flexible PTO, paid parental leave, and remote/hybrid work options depending on the role. Additional perks include employee discounts, financial wellbeing platforms, and an employee assistance program.
