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Salary: USD 165,000 - 180,000 / annual
Upside transforms brick-and-mortar commerce by combining online retail sophistication with in-store shopping. The company uses profit measurement, attribution, and incrementality to deliver cashback rewards to consumers and profitable customer acquisition to retailers. Billions of dollars in commerce flow through Upside annually, benefiting consumers, retailers, and sustainability initiatives.
In this hybrid role based in NYC or Austin (in-office Mondays, Tuesdays, Thursdays), you will lead full-lifecycle recruiting for B2C technology roles across Engineering, Product, and Data/Analytics functions. You'll shape Upside's talent acquisition strategy and execution as the company scales.
Key responsibilities:
- Own end-to-end recruiting: role launch, sourcing, interview coordination, debriefs, offer approvals, and closing across multiple job families and levels
- Facilitate intake conversations to align on success profiles, leveling, interview plans, and evaluation criteria
- Build and sustain strong pipelines through multi-channel sourcing, funnel management, pacing, and offer acceptance rate optimization
- Maintain a disciplined, candidate-centered process with timely feedback, pre-briefs, debriefs, strong documentation, and ATS hygiene
- Design scalable recruiting systems including templates, playbooks, scorecard standards, and interviewer enablement resources
- Represent Upside professionally, communicating clearly and delivering a positive candidate experience
Requirements:
- 10+ years of full-lifecycle recruiting experience across multiple technical functions (Engineering, Product, Data/Analytics) in fast-paced, high-growth environments
- Proven track record of improving speed, funnel conversion, slate quality, and offer acceptance through strong execution and systems improvements
- Strong sourcing expertise: building pipelines across channels, engaging passive talent, tailoring outreach and value propositions
- Effective stakeholder partnership with hiring managers and cross-functional leaders; ability to create clarity, uphold standards, and support timely decisions
- Operational discipline: structured workflow management from launch through close, timeline adherence, strong documentation and ATS practices
- Sound judgment balancing structure and flexibility; thoughtful escalation; data-driven and experience-informed decision-making
- Clear written and verbal communication; ability to manage candidates with care and support leaders through tradeoffs and closing strategy
- Collaborative, team-oriented mindset; builds trust quickly, shares context openly, offers proactive support
