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Braze is seeking a Solutions Consultant to join its customer-facing Solutions Consulting team in London. This is a hybrid role with up to 40% travel to client locations at peak times.
You will work as a pre-sales engineer and solutions consultant, helping enterprise customers understand and implement Braze's customer engagement platform. Your responsibilities will include:
- Collaborating with sales teams to understand customer needs and design technical solutions
- Demonstrating Braze's capabilities in B2C engagement marketing, mobile marketing automation, email, SMS, APIs, and analytics
- Architecting solutions that address customer business challenges
- Building relationships with customers and internal stakeholders
- Expanding your technical knowledge across marketing technology, SaaS platforms, and customer engagement strategies
You bring strong communication skills, both written and verbal, with a reputation for active listening and thorough follow-up. You are a collaborative team player who helps others succeed while continuously improving yourself. You demonstrate intellectual curiosity and a growth mindset.
Required experience includes:
- Background in pre-sales consulting, sales engineering, solution architecture, or customer success at a SaaS company
- Domain knowledge in at least three of: SaaS, mobile platforms, APIs, marketing automation, direct marketing, marketing analytics, or programming (including HTML)
- Ability to engage with sophisticated technical and business stakeholders
Braze offers competitive compensation with potential equity, comprehensive benefits (medical, dental, vision, life, disability), flexible PTO, professional development support, and a collaborative, transparent culture recognized as a Great Place to Work.
