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Lead Sales Operations Manager

Netwrix - Manila, Philippines - In-office - posted 2026-10-19

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Netwrix is a data security company serving over 13,500 organizations globally. The company is backed by TA Associates and Centerbridge Partners and operates a remote-first culture with 900+ employees. You will lead a small team of Partner Sales Operations Analysts, reporting to the VP Sales – Global Channels. This is a hands-on manager role combining tactical execution with team leadership and strategic operational oversight. Key responsibilities include: **Team Leadership & Operational Ownership** - Lead, mentor, and develop a team of Partner Sales Operations Analysts with clear priorities and quality standards - Own tactical execution of programs as they are built out - Manage the operational rhythm of onboarding, enablement, reporting, forecasting, and CRM governance across Channel Sales - Serve as primary escalation point for complex reporting, data, or process issues **Program Reporting & Pipeline Visibility** - Own production of recurring Channel program reporting, pipeline, and activity reports - Validate and analyze key metrics (partner activity, deal registrations, sell-through, pipeline totals, stage progression, activity trends) and translate into actionable insights - Guide pipeline reviews and regional partner meetings with findings and recommendations - Direct build-out and maintenance of dashboards in Salesforce, Power BI, Claude, and other platforms **Forecast & Sales Process Leadership** - Own forecast submission and validation processes across Channel sales organization - Identify and resolve data inconsistencies, missing information, and stage hygiene gaps at scale - Drive adherence to defined sales processes and opportunity management standards **CRM Governance (Salesforce)** - Own CRM data integrity through structured validation, auditing, and cleanup processes - Define and monitor required opportunity fields and data standards - Serve as go-to expert for CRM usage questions and workflow consistency **Cross-Functional & Strategic Support** - Partner with Channel Sales to ensure reporting alignment with business priorities - Collaborate with Finance, Marketing, and Enablement on data accuracy and process consistency - Own documentation standards, templates, and SOP maintenance - Champion adoption of AI tools to streamline reporting and improve data quality **Requirements** - 5+ years of experience in Sales Operations, Channel Operations, Revenue Operations, or related analytical role, with prior experience leading or mentoring a team - Strong hands-on experience with Salesforce (or similar CRM) administration and data governance - Proficiency with BI and AI tools such as Claude, Power BI, Tableau, or similar reporting platforms - Strong analytical skills with ability to translate data into clear, actionable recommendations for senior stakeholders - Experience supporting forecast cycles and sales process governance in B2B SaaS or technology environment - Familiarity with training and enablement programs and platforms such as Litmos - Comfortable leveraging AI and automation tools to improve operational efficiency - Excellent communication skills with confidence to present findings to sales leadership and cross-functional stakeholders - Strong organizational skills and ability to manage multiple priorities and deadlines across distributed team

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