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Salary: CAD 163,200 - 211,200 / annual
Thumbtack is seeking a Lead Internal Communications Manager to serve as a senior strategist and thought leader on internal communications. You'll own the development and execution of high-impact strategies spanning internal communications, employer brand, and executive messaging, driving alignment across the organization.
In this high-visibility role, you'll independently lead multi-year communications initiatives, manage complex stakeholder relationships end-to-end, and serve as a trusted partner to senior leaders and cross-functional teams. Key responsibilities include developing and executing global internal communications strategies that connect business priorities to clear, consistent messaging; driving long-term, high-impact communications initiatives from strategy through execution; advising senior leaders on communications strategy during high-stakes business moments; establishing success metrics and using insights to continuously improve effectiveness; shaping executive and enterprise communications including all-hands presentations, AMAs, and company announcements; influencing cross-functional partners across Brand, Marketing, People, Engineering, and Product; and leveraging AI to accelerate research, drafting, and iteration while maintaining editorial quality.
You'll need 8+ years of internal or executive communications experience with a proven track record of independently leading enterprise communications strategies that shape business priorities and drive measurable organizational impact. Success leading communications for company-wide moments such as all-hands meetings, reorganizations, and culture initiatives is essential. You must have exceptional written and verbal communication skills, strong executive presence, and the ability to advise senior leaders on messaging and organizational change. Experience establishing scalable communications programs using data-driven insights and measurement is required, along with exceptional editorial judgment and the ability to thoughtfully integrate AI into workflows.
Thumbtack helps millions of people confidently care for their homes through personalized guidance, AI tools, and a best-in-class hiring experience connecting homeowners with 300,000+ local service businesses.
