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Deliveroo is seeking a Key Account Associate to join its Paris office and help manage a portfolio of national brand partners. In this role, you will drive account performance and strengthen relationships with restaurant partners across the Deliveroo platform.
Key responsibilities include:
- Maximizing brand portfolio coverage and facilitating onboarding of new restaurants
- Identifying and activating growth levers through promotional campaigns and partnership visibility initiatives
- Implementing corrective actions on operational issues (opening hours, rejections, wait times)
- Building strong relationships with restaurant contacts (franchisees, directors, coaches) to gather insights and feedback
- Managing direct requests from restaurants and delivering weekly reporting to managers
- Coordinating internally across marketing and operations functions to align on brand initiatives
You will work with a mix of restaurant partners in the local market, balancing direct relationship management with cross-functional collaboration. The role requires strong analytical skills to track performance metrics, negotiation abilities to drive partnerships, and organizational discipline to manage multiple concurrent projects.
Ideal candidates bring at least 1 year of account management or client management experience, demonstrated sales and negotiation capabilities, and comfort working with data-driven decision making. You should be proactive, autonomous, detail-oriented, and able to juggle competing priorities while maintaining quality. Fluency in both French and English is required. The company emphasizes autonomy, learning, and career development within an inclusive, international culture.
