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Hadrian is building autonomous factories to reindustrialize America, combining AI, advanced software, robotics, and full-stack manufacturing to help aerospace and defense companies build mission-critical systems up to 10x faster and at lower cost. The company recently raised $1.37B in Series D funding at a $7.87B valuation and is rapidly expanding its manufacturing footprint.
You will serve as the IT Site Lead for Hadrian's new precision manufacturing facility at Red River Army Depot in Texarkana, Texas. This is a hands-on role with significant ownership and accountability. You'll own all on-site IT support for facility employees and production staff, manage the device lifecycle using Hadrian's asset management and MDM tools, and maintain local network and infrastructure health. You'll manage your ticket queue in Jira Service Management, serve as the on-call escalation point for IT support needs, and interface with Army IT personnel and facility staff.
During the facility buildout phase, you'll work with the Manager of IT Deployment to support the IT infrastructure buildout in partnership with Factory Development and central IT teams. You'll coordinate with facilities and construction teams to ensure electrical and low-voltage vendors are building infrastructure correctly, and manage logistics for receiving, staging, and deploying infrastructure and endpoint hardware.
You'll enforce Hadrian's security tooling and policies on-site (EDR, MDM, IAM), support CMMC Level 2 compliance requirements for CUI handling, and coordinate with central IT and InfoSec on incidents and vulnerability remediation. You'll also manage local vendor relationships, hardware maintenance contracts, ISP coordination, and maintain accurate asset inventory for all on-site IT equipment.
When the facility is fully operational, you'll support manufacturing technicians in using Hadrian's proprietary AI platform Opus and act as a bridge between the customer and product team, providing feedback from the factory floor. As a remote extension of the central tech team, you'll contribute to overall Helpdesk operations by supporting other Hadrian employees through Jira Service Management and co-managing the company's SaaS tools suite. You'll report to the Manager of Tech Deployment and work closely with central teams covering IT, infrastructure, cybersecurity, network, and helpdesk across all Hadrian sites.
This role requires high independence and accountability—you'll work without a local IT manager and need to be self-reliant, self-driven, and proactive. You must drive issues to resolution without waiting to be asked and maintain excellent communication and customer service skills while working on a customer site.
REQUIREMENTS:
- Familiarity with networking fundamentals: LAN/WAN, VLANs, firewall administration, Wi-Fi
- Endpoint management experience with Intune, Mosyle, or FleetDM
- Familiarity with Okta for identity and access management
- Comfortable operating as a remote extension of a distributed team
- Manufacturing or industrial environment experience strongly preferred
- Experience working with military departments or federal agencies
- CMMC, ITAR, and CUI handling experience a plus
- High degree of independence, accountability, ownership, and self-motivation
- Ability to maintain professionalism while working on a customer site
- U.S. citizen or national, lawful permanent resident, or eligible to obtain required ITAR authorizations from U.S. Department of State
