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Salary: USD 150,000 - 200,000 / annual
Storable is a property management platform for the self-storage industry, powered by AI and serving over 33,000 facilities globally. As an Enterprise Systems Engineer in IT Operations, you will report to the VP of IT Operations and help evolve the function into a cloud-native, automation-first, AI-enabled organization.
You will design and execute systems improvements across Identity, End User Computing, Service Desk, SaaS Infrastructure, and M&A activities. Key responsibilities include:
• Improve end-to-end onboarding and offboarding through secure, auditable, low-touch workflows
• Extend endpoint management across laptops and mobile devices using GitOps practices and MDM platforms (Intune, Fleet, Iru)
• Maintain and evolve cloud-native, zero-touch hardware provisioning and retrieval programs across global jurisdictions
• Simplify the SaaS ecosystem and reduce fragmented spend across Google Workspace, Slack, Zoom, Atlassian, AWS, ADP, Workday, and other platforms
• Partner with Security, DevOps, People Operations, and M&A teams on directory consolidations, domain migrations, and collaboration cutovers with minimal disruption
• Improve IAM and RBAC practices, partnering with Security to mature Zero Trust architecture and enforce access policies
• Standardize global hardware asset inventory, forecasting, budget planning, and procurement
• Improve IT service outcomes (First-Contact Resolution, MTTR, Day-One readiness, CSAT) to meet or exceed 4.9+ standards
• Collaborate with Security and DevOps on endpoint compliance, automated patch management, and regulatory requirements
• Design and champion AI, automation, and agentic workflows to increase productivity and reduce manual work
You will bring technical leadership and mentor the IT Operations team through a culture of continuous improvement, experimentation, and data-driven decision-making. This role is hybrid based in Seattle, WA.
REQUIREMENTS:
• 8+ years of progressive experience in corporate IT infrastructure, systems engineering, and IT operations within modern, cloud-native environments
• Proven track record scaling IT capabilities in a high-tempo B2B SaaS company through standardization, automation, and measurable service-delivery improvements
• Demonstrated experience executing M&A IT integrations and migrations, including directory consolidations, Google Workspace and Microsoft Entra ID domain merges, and infrastructure cutovers
• Deep experience across enterprise identity, endpoint management, SaaS administration, and cloud infrastructure in globally distributed environments
• Strong cross-functional communication and technical leadership skills, with ability to mentor teams and influence executive and business stakeholders
• AI-forward mindset with track record of using AI tools and automation to improve quality, speed, and reliability of IT operations
• Must be currently authorized to work full-time in the United States and able to work hybrid schedule in Seattle, WA office
• Must reside in one of the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY
BONUS POINTS:
• Hands-on experience with complex automation and SaaS management platforms (Workato, Trelica, 1Password SaaS Manager, or similar)
• Expertise managing Google Workspace at scale (GAM) and Microsoft Entra ID in federated identity context
• Experience designing and implementing AI-powered or agentic workflows within IT Operations
• Extensive Jira administration and architecture experience, including advanced workflows and automations
• Experience managing complex VDI environments and migrations (AWS WorkSpaces, Azure Virtual Desktop, Windows 365 Cloud PCs)
• Experience managing enterprise password managers, Privileged Identity Management, and Privileged Access Management solutions
