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Revolut is a fintech super app serving 80+ million customers globally with products spanning spending, saving, investing, exchanging, and travel. The company has 13,000+ employees and is certified as a Great Place to Work.
The Internal Audit team is critical to Revolut's business, working closely with Risk and Compliance to create and maintain internal risk management and compliance processes. This role executes end-to-end, risk-based customer journey and compliance audits, assessing retail and business offerings from both customer experience and regulatory compliance perspectives.
Key responsibilities include:
- Collaborating with the Head of Internal Audit to develop and execute audit reviews aligned with internal policies, procedures, methodologies, and regulatory requirements
- Leading and executing internal audits across core customer journeys with minimal supervision
- Formulating high-quality audit reports articulating risk findings, root causes, and agreed management action plans
- Leveraging SQL and modern data analytics tools to perform data-driven testing and maximize audit coverage
- Scoping, executing, and delivering audit reviews independently, identifying deficiencies and recommendations
- Managing relationships with senior stakeholders, navigating challenging conversations, and securing buy-in on audit outcomes
- Validating closure of audit findings to ensure robust, sustainable risk remediation
- Monitoring audit progress against timelines and scope, escalating as needed
Requirements:
- Experience in an audit-related role within a regulated financial services environment
- Experience in one or more of: customer support channels, customer satisfaction, complaints, regulatory compliance frameworks, or customer communications
- Knowledge of relevant European and UK regulations and frameworks
- Proficiency working with and interpreting data, ideally with SQL, SAS, Python, or R
- Knowledge of IIA standards
- Solid critical thinking and problem-solving skills
- Strong interpersonal and communication skills
- Desire and drive to learn, grow, and make an impact quickly
Nice to have:
- ACA, CFA, or FRM certification
- Experience in fast-paced environments with focus on execution
