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Figma is seeking an Inside Sales Representative to join its Singapore hub. In this role, you'll manage a large book of existing customer accounts, helping them scale their use of Figma's design and collaboration platform while closing deals and processing transactions.
Key responsibilities include communicating with existing customers about Figma's platform and pricing, closing inbound sales requests for subscription expansions (adding products, licenses, or upgrading to Enterprise), managing inbound billing requests such as renewals and payment changes, closing targeted outbound account renewals, qualifying inbound sales requests, and collaborating with cross-functional teams including Sales, Support, Billing, and Marketing.
You should have a strong desire to build a career in sales, with aspirations toward Senior Inside Sales Representative and Account Executive roles at Figma. The ideal candidate demonstrates excellent organizational and time-management skills with a proven track record of prioritizing by urgency and impact. You'll need strong technical aptitude to quickly learn new products, processes, and policies, along with inherent curiosity and commitment to ongoing learning. The role requires adaptability in navigating frequent change, high achievement motivation, and the ability to initiate tasks independently while responding swiftly to feedback.
While not required, B2B SaaS experience and prior customer-facing sales or support experience are valued. Figma emphasizes its "Grow as you go" philosophy and welcomes applications from smart, curious people excited to develop their skills, even if your background doesn't perfectly match the description.
