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This role leads Industrial Relations and Global HR Policy for GoTo Group, a major digital ecosystem in Southeast Asia. You will oversee employee relations, labor law compliance, and HR policy development with a primary focus on Indonesian operations while maintaining alignment with international standards.
Key Responsibilities:
- Develop and implement global HR policies ensuring compliance with international and Indonesian labor laws
- Manage employee relations including dispute resolution, with primary focus on Indonesia
- Advise leadership on labor relations strategies tailored to international and Indonesian contexts
- Monitor global and Indonesian labor trends to proactively update policies
- Collaborate with legal teams to ensure regulatory compliance across international regions and Indonesia
- Facilitate training on labor policies, emphasizing Indonesian employment regulations
- Oversee grievance procedures to maintain a positive work environment in global and Indonesian operations
- Partner closely with HR and business leaders to manage labor-related risks and drive consistent people practices across regions
About GoTo Group:
GoTo is the largest digital ecosystem in Indonesia, offering mobility, delivery, payments, financial services, and technology solutions. The ecosystem includes Gojek (Southeast Asia's leading on-demand platform with 2.5+ million driver partners), Tokopedia (e-commerce), and GoTo Financial (financial services and merchant solutions).
Requirements:
- Bachelor's degree in HR, labor relations, or related field; advanced degree preferred
- 8+ years of experience in industrial relations or global HR policy, with specific expertise in Indonesian labor laws
- In-depth knowledge of Indonesian labor regulations and compliance frameworks (mandatory); knowledge of international labor laws (Singapore, India, China) preferred
- Proven experience in conflict resolution, particularly in Indonesian context
- Strong English communication and interpersonal skills for cross-regional collaboration
- Ability to translate complex global and Indonesian regulations into actionable policies
- Experience in a global corporate environment with focus on Indonesian operations
