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Salary: USD 45,760 - 74,000 / annual
A Place for Mom is seeking an Inbound Sales Representative to serve as the first point of contact for families searching for senior care solutions. You'll work remotely from your home office, taking pre-screened inbound leads and conducting in-depth consultation calls with families exploring senior living and home care options.
In this role, you'll educate families on customized senior care options, match them with appropriate senior living communities or home care providers, and act as a liaison between families and care providers. You'll work a 40-hour week on an assigned shift with strong schedule adherence, which may include evenings, weekends, and holiday shifts based on business needs.
Success is measured by reaching daily production benchmarks—inbound calls, outbound return calls, and referrals that drive move-ins. Your goal is to deliver an empathetic, exceptional experience aligned with the company's mission to help families navigate the aging journey.
You'll complete a 4-week new hire training program before taking on full responsibilities. The role requires strong multitasking abilities, proficiency with Word, Excel, and CRM systems, and the ability to navigate complex family situations with care and insight.
A Place for Mom is a mission-driven platform that has helped millions of families since 2000. The company operates a network of 15,000+ senior living communities and home care agencies, positioning you at the center of meaningful work that improves lives.
