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Vensure Employer Solutions, the largest privately held HR technology and services organization, is seeking an Implementation Consultant to manage client implementations for new Professional Employer Organization (PEO) clients. You will serve as a subject matter expert and primary point of contact during the implementation process, ensuring seamless transitions for clients.
Key responsibilities include:
- Lead and manage full implementations for new PEO clients, understanding requirements and configuring solutions accordingly
- Serve as the primary client contact during implementation, addressing concerns and providing guidance on system configuration and best practices
- Train clients on effective use of PEO systems to support adoption and successful transition
- Troubleshoot and resolve technical or process-related issues that arise during implementation
- Collaborate cross-functionally with Sales, Client Relations, Payroll, and other teams to ensure successful outcomes
- Maintain subject matter expertise in industry trends, workflows, benefit regulations, and complex client situations
- Identify and recommend process improvements and efficiency gains in benefit implementations
- Contribute to enhancement of implementation methodologies, tools, and templates
- Work with peers and leadership to ensure alignment and consistency in implementation practices
- Attend relevant webinars, seminars, and training sessions
You will work in a fast-paced environment managing multiple implementations simultaneously, requiring strong organizational skills, attention to detail, and the ability to prioritize shifting deadlines. The role demands excellent communication skills, both written and verbal, to build rapport with clients and internal teams. You must remain calm and professional under pressure, including during escalated situations.
Vensure collectively serves over 95,000 businesses and processes over $135B in annual payroll. The company offers a "One Employer Solution" helping businesses streamline operations and grow with custom strategies.
REQUIREMENTS:
- High School diploma/GED or equivalent (including non-traditional degree programs, certifications, or job training)
- Minimum 3 years of related work experience
- Proficiency in HR software and tools, specifically PrismHR
- Strong understanding of payroll and HR processes, regulations, and compliance requirements
- Proven experience in implementation, payroll, or related field, including managing multiple implementations and meeting deadlines
- Knowledge of relevant federal and state regulations related to benefit administration
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Industry certification beneficial but not required (e.g., FPC, CPP, PHR, SHRM-CP, PMP)
