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Commvault (NASDAQ: CVLT) is a cyber resilience leader empowering organizations to protect, recover, and act on data across any workload or cloud. The company seeks a Hybrid SaaS & Subscription Renewals Representative to drive customer retention, expansion, and subscription revenue growth.
In this role, you will manage a portfolio of subscription renewals and proactively engage customers to execute renewals through a consultative sales motion. You'll partner closely with Account Executives, Customer Success Managers, and cross-functional teams to identify and close upsell and cross-sell opportunities, maintain accurate pipeline and forecasting data in Salesforce, and navigate customer issues with clear next steps and accountability.
Key responsibilities include:
- Managing a book of subscription renewals, driving on-time renewals and expansion opportunities
- Proactively scoping customer environments and presenting renewal and multi-year subscription options
- Identifying, positioning, and closing upsell and cross-sell opportunities
- Maintaining accurate pipeline, forecasting, and opportunity data in Salesforce and related tools
- Partnering with cross-functional teams to execute renewals and resolve escalations
- Communicating effectively with customers to advance deals and drive decisions
- Participating in operating rhythms including forecast calls, pipeline reviews, and deal inspections
- Maintaining strong working knowledge of Commvault products, pricing, and processes
The ideal candidate is proactive, customer-focused, and comfortable operating in a fast-paced environment while balancing multiple priorities. You will work from home with occasional attendance at offsite meetings, events, and partner sites as needed.
Requirements:
- 4–6 years of experience in renewals, inside sales, or a related customer-facing sales role
- Strong communication skills with the ability to engage customers in a consultative manner
- Proven ability to manage multiple opportunities and priorities simultaneously
- Results-driven mindset with the ability to identify and execute expansion opportunities
- Experience using Salesforce CRM and sales enablement tools
- Strong organizational skills with high attention to detail
- Ability to operate effectively in a cross-functional, team-oriented environment
- Excellent English and Polish language skills, both verbal and written, to a professional level (C1/C2)
- Familiarity with subscription-based sales motions, forecasting, and pipeline management
- Exposure to sales methodologies such as MEDDPICC and Command of the Message
Desirable qualifications:
- Software renewals or sales experience in cyber security or SaaS
- Upsell and/or cross-sell expansion experience
