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Paytm, India's leading mobile payments and financial services company, is seeking an HR Business Partner to lead the HR function and partner strategically with the business. This role involves managing a span of 300–400 product and tech employees, working closely with business and HR leadership to implement HR strategy and drive organizational growth.
Key Responsibilities:
- Drive governance on critical HR metrics including retention, engagement, and cost management for a fast-paced business environment
- Partner with key internal and external stakeholders (Compensation & Benefits, Staffing, HR Shared Services, and business units) in a matrixed structure
- Operate independently to ensure employee satisfaction and team development
- Train, mentor, and lead HR initiatives and best practices across the organization
- Lead implementation of change initiatives related to culture, performance management, recognition, and policies
- Promote alignment and collaboration across the organization, ensuring consistent messaging and common processes
- Understand business challenges and help address organizational and people needs to support hyper-growth
- Manage HR queries, issues, and escalations; participate in knowledge sessions and company events
- Deploy and monitor the performance management system for all employees, ensuring process adherence
- Execute engagement and retention activities
- Execute central-level organizational projects
This is a high-impact role requiring someone who can operate independently, manage senior stakeholders, and drive meaningful change in a rapidly growing fintech organization.
Requirements:
- Minimum 3–4 years of experience in a core HRBP role
- Proven experience handling performance management
- Ability to review and execute developmental plans for all employees
- Capability to execute and implement new HR strategies
- Hands-on proficiency with MS Excel, PowerPoint, presentation skills, and HR Analytics
- Understanding of HR compliance and grievance handling
- Hands-on experience with digital tools and HRIS management
- MBA in Human Resource Management or equivalent qualification
