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Legora is an AI-native legal workspace trusted by 1,000+ customers across 50+ countries, including major law firms like Cleary Gottlieb, Goodwin, and Linklaters. The company has scaled to $100M+ ARR with teams across Europe, North America, and APAC.
As Director of People Operations, you will own the operational infrastructure of the employee experience at Legora. You will lead a distributed People Operations team across Stockholm and New York, reporting to the VP of People Operations. Your mandate spans the complete employee lifecycle—from offer through exit—ensuring every touchpoint is mapped, documented, and supported by clean systems, accurate data, and scalable processes.
Key responsibilities include:
- Full employee lifecycle operationalization: mapping and documenting every stage from offer to exit, with end-to-end support.
- HRIS and data integrity: onboarding hires into the HRIS, data entry, QA, and maintaining employee data as the single source of truth for audit readiness.
- Contracts and changes: managing addendums, transfers, salary and reporting-line changes, and coordinating with Payroll to ensure accurate, timely execution.
- Benefits and leave administration: executing benefits and leave policies across all markets, with escalation to Employee Relations for contested or medically complex cases.
- Local HR Generalist build-out: as Legora enters new markets, you will hire, ramp, and manage local HR Generalist/People Advisor-Ops roles who provide in-market support for day-to-day employee and manager questions, absence management, and structured casework.
- Systems and tooling: manage the People tech stack (HiBob, Ashby, Ironclad), drive adoption, and automate manual processes.
- Process and SOPs: design scalable, well-documented processes and continuously reduce friction and cycle time.
- Compliance and controls: partner with Legal and Finance to maintain compliance across markets (working time, leave, entity/EOR transitions), with clear escalation to Employee Relations.
- Reporting: own people data quality and the reporting infrastructure that powers People analytics.
You will operate in a tiered People model with clear judgment on what your team owns directly versus what belongs with Employee Relations, Legal, or Total Rewards. The role requires comfort partnering across Finance, Legal, and IT, and communicating clearly with employees and leaders.
REQUIREMENTS:
- 8+ years in People Operations or HR Operations, including leading a team and building out local, in-market HR capability as a company scales into new geographies (ideally in high-growth or global companies).
- Deep HRIS expertise across complex, multidisciplinary system landscapes, with strong interest in data quality, integrations, AI, and tools.
- Track record of building and scaling lifecycle processes and SOPs internationally, and moving work from manual to automated.
- Strong grasp of multi-jurisdiction employment compliance across EMEA, AMER, and APAC.
- Comfort operating in a tiered People model with clear judgment on ownership boundaries.
- Operator's mindset: detail-obsessed, systems-thinking, high bar for accuracy.
- Ability to partner across Finance, Legal, and IT with clear communication.
- Fluency in English (working language).
