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Remote is a global employment platform that helps organizations recruit, pay, and manage international teams compliantly across 80+ countries. The company is seeking a Manager of Time & Attendance for the APAC region to lead the Lifecycle Time & Attendance team.
This role reports to the Senior Manager of Lifecycle Operations and owns planning, implementation, and service delivery for the T&A function across the Asia-Pacific region. You will serve as the subject matter expert and final escalation point for complex time and attendance, wage/hour compliance, and employee relations matters in APAC jurisdictions.
Key responsibilities include:
- Leading and coaching a distributed international team with a focus on high performance and professional development
- Overseeing bi-annual performance evaluations and aligning team goals with business objectives
- Driving recruitment, training, mentoring, and supervision of the regional T&A team
- Resolving complex, high-risk time and attendance cases involving wage/hour compliance and policy exceptions
- Maintaining data integrity and confidentiality in sensitive employee relations matters
- Fostering a positive, innovative team culture in a remote, asynchronous environment
- Working toward continuous improvement and customer satisfaction through SLAs and KPIs
- Advising clients on global employment compliance across multiple APAC countries
Required qualifications:
- Hands-on people management experience with a coaching mindset, specifically leading distributed international teams
- Proven track record in HR Operations across multiple countries
- Deep expertise in Time & Attendance, wage/hour laws, policy exceptions, and disciplinary processes
- Specialized knowledge of T&A case resolution and labor law compliance in APAC countries
- Experience in fast-paced, international, scale-up environments
- Service-oriented mindset with comfort working to SLAs/KPIs
- Tech-savvy with experience optimizing processes and leveraging automation
- Fluent English (written and spoken)
- Ability to manage confidential employee data with professionalism and discretion
Desired: startup/remote work experience and multilingual capabilities.
