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Diligent is seeking an HR Business Partner I to serve as a strategic people advisor for Customer Support, Customer Success, and Professional Services teams in India. This role combines organizational development, employee relations, and people analytics to drive performance and culture.
Key responsibilities include partnering with business leaders on organizational effectiveness and workforce planning; using data to identify trends and inform strategic decisions; leading complex employee relations matters with deep knowledge of Indian employment law; designing and delivering programs in performance management, career development, and recognition; driving HR cycles including performance reviews and compensation planning; and staying current on HR best practices and regulatory changes.
You will act as a trusted advisor to senior leaders, coach managers on people practices, and resolve sensitive employee situations with sound judgment and empathy. The role requires balancing strategic partnership with hands-on execution across multiple business areas.
Required qualifications include 5+ years as an HR Business Partner or similar HR role, hands-on experience managing employee relations in India including complex cases, proven ability to influence stakeholders at all levels, track record of managing multiple priorities in fast-paced environments, ability to handle confidential information professionally, and excellent communication skills.
Preferred qualifications include experience supporting customer-facing or professional services teams, a bachelor's degree in psychology, business administration, HR, or related field, and demonstrated adaptability, curiosity, and analytical problem-solving skills.
