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Fireworks is seeking an experienced HR Business Partner to serve as a strategic advisor to the Go-To-Market organization (Sales, Marketing, Customer Success, Revenue Operations). This is a high-impact, embedded role focused on solving business problems through a people lens rather than executing standard HR programs.
Key responsibilities include:
- Serve as a trusted strategic advisor to GTM leadership, maintaining deep business context around quota structures, pipeline dynamics, and ramp curves to frame people solutions in business terms.
- Proactively identify systemic risks and opportunities 6–12 months ahead, challenging leaders candidly on priorities rather than reacting to immediate requests.
- Provide hands-on, frequent coaching to managers and leaders—many new to the company or people leadership—building practical frameworks for rapid ramp and effective leadership.
- Equip leaders with skills in hiring, expectation-setting, direct feedback, and navigating organizational change (reorgs, role changes, team restructuring).
- Design and own a tailored new hire landing and onboarding experience for GTM roles to accelerate ramp in a fast-moving environment.
- Launch and own a performance management approach suited to quota-carrying, customer-facing teams rather than generic annual cycles.
- Drive high-impact employee experience initiatives (in-office events, offsites) chosen for real business value.
- Partner with Recruiting to maintain talent bar, calibrating role scope, leveling, and defining excellence for GTM roles.
- Use headcount, performance, attrition, and engagement data to flag talent density issues, identify top performers, and inform retention conversations.
- Manage employee relations with sound judgment, recommending pragmatic resolutions while building strong GTM culture aligned with company values.
Required qualifications:
- 5–8 years progressive HR experience, with meaningful time as HRBP or People Partner supporting Sales, Marketing, or Customer Success.
- Genuine fluency in GTM operations and ability to speak that language directly with leaders.
- Experience partnering across all management levels, from VP+ to frontline and first-time managers.
- Strong judgment in employee relations—knowing when to coach, act, or escalate.
- Highly analytical, first-principles mindset; comfortable using data to diagnose root causes and build scalable approaches.
- Frequent, hands-on manager coaching experience.
- Good judgment on when to build vs. escalate to People Ops/COE.
- Excellent written and verbal communication balancing nuance with directness.
- Familiarity with GTM compensation structures (commission plans, quota attainment, SPIFFs) and core comp philosophy.
Fireworks is a Series D AI infrastructure company valued at $17.5B, backed by AMD, NVIDIA, Sequoia, Benchmark, and others. The company enables enterprises to build, train, and serve AI models tailored to their data and workflows.
