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PolyAI is seeking a Head of Product Marketing to lead the product marketing function for its Agentic Dialog Platform. The role owns core product messaging, positioning, and competitive intelligence across PolyAI's conversational AI products used by hundreds of enterprises globally.
Key responsibilities include:
- Develop and execute product marketing strategy that drives consistent brand messaging across analyst relations, content, and demand generation
- Create resonant messaging and positioning for PolyAI's voice AI products that directly influences win rates and commercial outcomes
- Conduct competitive analysis and maintain a comprehensive competitive intelligence database accessible to sales, marketing, and leadership
- Work cross-functionally with marketing and sales leadership to define market segments, develop buyer personas, and prioritize go-to-market motions
- Develop sales enablement collateral and content that reduces friction in the sales process and increases revenue
- Build customer understanding through interviews, partnerships, and industry expert engagement
- Lead thought leadership strategy and contribute to content initiatives
- Scale and build out the product marketing organization as the company grows
- Serve as a capable spokesperson for the organization internally and externally
The ideal candidate brings 8+ years of B2B tech marketing experience, with demonstrated expertise in product positioning, messaging strategy, and go-to-market execution. Experience in AI, conversational AI, or enterprise software is highly valued. The role requires strong cross-functional collaboration skills and the ability to influence without direct authority.