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Airwallex is seeking a Head of Product Design to lead a global design organization of 40+ designers and design leaders across Australia, the UK, the US, and Singapore. This is a director-level role with a seat on the Global Leadership Team, full ownership of the design budget, and organizational authority as a peer to product management and engineering.
You will lead design across all product verticals including Spend Management, Business Accounts, Payments, Billing, Platform, Growth, and Design Systems. Key responsibilities include scaling the design organization's practices, quality standards, systems, and culture globally; hiring, developing, and retaining world-class design talent; expanding the SF-based design studio; collaborating with the Chief Product Officer on product experience strategy; and stewarding the design organization's operating principles.
The ideal candidate brings exceptional product and UX judgment from strategy to implementation details—interaction patterns, information architecture, layout, and UX copy. You have a proven track record as a world-class hirer who attracts and closes exceptional designers and design leaders. Experience in fintech or similarly complex product domains is essential, with demonstrated ability to build products that handle complexity gracefully.
You've managed senior design leaders across regions and timezones, implementing effective people systems for calibration, promotion, and org design. Executive fluency is required—comfort with company-level planning cycles including OKRs, headcount plans, budgets, and leadership-team collaboration.
Airwallex's design organization operates on three core principles: designers collaborate with designers in a user-centered design process; product design is a peer discipline to product management with authority and responsibility for work, timelines, and outcomes; and continuous skill development through bi-weekly lunch-and-learns, team learning budgets, and dedicated practice leadership.
Airwallex is a $11B fintech platform serving 250,000+ businesses globally, including Brex, Navan, Qantas, and SHEIN. Founded in Melbourne with 2,300+ employees across 27 offices, the company is backed by leading investors including T. Rowe Price, Visa, Mastercard, Sequoia, and Salesforce Ventures.
