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Salary: USD 225,150 - 237,000 / annual
Revolut is a global financial super app serving 75+ million customers with products spanning spending, saving, investing, exchanging, and travel. The company is seeking an experienced Head of Fraud to lead fraud risk management efforts and build out a local fraud team as the market scales.
In this Director-level role, you will own jurisdiction-level fraud risk and serve as the primary point of contact for fraud escalations and governance. Your responsibilities include conducting end-to-end fraud risk assessments for existing and new features and services, advising Product, Operations, Compliance, and Engineering teams on fraud risk exposure and scalable control design, and supporting the development of tech-enabled fraud prevention and detection solutions deployable globally.
You will review fraud performance data to identify emerging typologies, attack patterns, and control gaps; drive root-cause analysis and remediation of high-loss scenarios or escalated fraud-related complaints; and partner with internal teams to ensure effective oversight of fraud controls, including outsourced operational components. A key focus is balancing fraud loss reduction with positive customer outcomes and friction minimization. You will deliver fraud management information, dashboards, and insights that support risk-based prioritization and decision-making, conduct quality assurance and scenario testing of fraud interventions, and mentor team members as you build and manage a growing fraud team.
Requirements:
- 10+ years of experience in fraud risk within a first line of defense (1LoD) or product advisory function
- Expertise in fraud typologies, detection strategies, and key customer risk indicators across retail and business banking
- Demonstrated success driving measurable fraud loss reduction and control effectiveness improvements
- Familiarity with fraud analytics, detection models, rule design, or scenario tuning
- Ability to convert fraud risks into practical, tech-informed controls embedded into product experiences
- Strong partnership skills with a track record of influencing stakeholders across Product, Data, Operations, and Compliance teams
- Experience in a global bank or high-growth fintech
- Proactive, analytical mindset with solid decision-making skills
- Leadership potential with the ability to mentor others and build/manage a local fraud team
Nice to have:
- Exposure to crypto or investment products