SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Roadsurfer, Europe's largest campervan rental company, is seeking a Head of Fleet Maintenance & Repair for the DACH region (Germany, Austria, Switzerland). You will serve as a key member of the DACH Operations Leadership Team, reporting directly to the Business Director and working closely with Regional Operations Managers.
In this role, you will lead all Regional Fleet Managers across 5 DACH regions, with indirect oversight of Fleet Managers, Technicians, Damage Detection Experts, and Spare Parts Experts managing over 4,000 vehicles across 40+ stations. Your mission is to drive fleet availability, repair turnaround times, cost efficiency, and quality standards across the market.
Key Responsibilities:
- Own the Maintenance, Repair, and Fleet Transfer budget, ensuring cost-efficient, high-quality repairs across the market
- Define repair strategies per vehicle based on damage reports and operational priorities
- Maintain strong vehicle availability by coordinating workshop capacity, scheduling, and spare parts flow
- Build and optimize the internal and external workshop network to improve turnaround times and cost efficiency
- Lead and develop fleet teams at stations (fleet managers, technicians, damage detection experts), ensuring consistent performance, technical capability, and spare parts inventory management
- Track key KPIs including repair cost, time, and damage detection accuracy, spearheading strategic initiatives for continuous improvement
- Travel to internal stations and external vendors within the market as required
The company offers a collegial atmosphere with flat hierarchies, individual Growth Plans, in-house academy support, annual camper budget, and regular team events.
Requirements:
- Degree or Apprenticeship in Mechanical Engineering, Automotive Technology, or similar technical field
- 8+ years of experience in fleet management, maintenance/repair, or workshop management
- 5+ years of direct people management experience, preferably in technical and operational environments
- Strong analytical and budgeting skills with focus on efficiency and quality
- Confident leader with excellent communication and stakeholder management skills
- Comfortable working in fast-paced, multi-site environments
- Proficient in maintenance or fleet management systems (e.g., SAP, Oracle)
- Working proficiency in both German and English
