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Deliveroo is seeking a Head of Creative to lead the creative vision and strategy for the global brand. You'll join the Brand & Experience team, which builds emotional connections between Deliveroo and its customers, riders, and partners across every touchpoint—from push notifications to social campaigns to packaging design.
In this hybrid role (3 days/week in London HQ), you'll set creative direction and lead a multidisciplinary team of nine creatives, including three direct reports spanning art direction, digital content, and copywriting. Your responsibilities include:
• Defining and executing global creative strategies for major brand campaigns, product launches, and key initiatives in partnership with Marketing, Product, and cross-functional stakeholders
• Building, mentoring, and developing a high-performing creative team with a focus on inclusive culture and talent growth
• Driving creative excellence and cross-functional collaboration from concept through execution across global and local teams
• Advancing creative innovation by partnering with Creative Operations and Creative Technology to scale AI-enabled workflows, automation, and emerging tools (Figma Make, Figma AI, Weave)
• Optimizing team delivery and impact through collaboration with Project Management on prioritization, resource allocation, and staying ahead of creative and technological trends
You'll need significant experience leading multidisciplinary creative teams in both agency and in-house environments, with strong expertise in brand strategy, creative direction, and digital content. A portfolio demonstrating creative strategy with measurable business impact is essential. You should have deep understanding of end-to-end creative processes and practical experience embedding AI-powered tools into team workflows. Outstanding stakeholder management, cross-functional collaboration, and communication skills are critical, along with the ability to balance ambitious thinking with pragmatism.
Deliveroo is now part of DoorDash, bringing greater scale and reach. You'll work in a fast-paced, entrepreneurial environment solving real-world problems in a three-sided marketplace, with visible daily impact on customer, partner, and rider experiences.
