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incident.io is an AI-powered software reliability platform used by engineering teams at Netflix, Etsy, and 2,000+ companies globally. The company has raised $100+ million from Index Ventures, Insight Partners, and Point Nine and is experiencing rapid growth.
You will own UK recruitment across Sales, Customer Success, and Sales Engineering functions. Working directly with hiring managers, you'll source, screen, and hire exceptional talent to support the GTM team's planned doubling in size next year. The role emphasizes creative sourcing and relationship-building—the team has a track record of unconventional recruitment tactics including events, branding campaigns, and in-person engagement strategies.
Day-to-day responsibilities include:
- Sourcing and identifying top talent across GTM functions
- Conducting screening interviews and assessments
- Building and maintaining relationships with candidates and hiring managers
- Developing creative recruitment strategies and campaigns
- Owning the full hiring pipeline from sourcing through offer stage
- Collaborating with the existing strong sales and customer success teams
- Contributing ideas to improve recruitment processes and employer branding
The role is based in the Old Street office in London with an expectation of at least 3 days per week in-office presence. You'll work in a fast-paced, high-growth environment with significant autonomy and the opportunity to shape recruitment strategy as the company scales.
QUALIFICATIONS & REQUIREMENTS:
- 1–3 years of recruitment experience in agency or in-house settings
- Ideally some exposure to GTM (Sales, Customer Success, Sales Engineering) hiring
- High energy, resourcefulness, and ownership mindset
- Strong ability to identify and assess talent
- Excellent communication and relationship-building skills
- Comfort with creative, unconventional sourcing approaches
- Ability to work independently and take initiative
- Ambition to grow and develop as a recruiter
