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Rho is a modern banking platform for startups, enabling account opening, card issuance, expense management, bill payment, and financial close in a single integrated platform with human support.
You will build and run Rho's revenue engine for the SMB segment. This role combines hands-on sales execution with systems thinking and automation. You'll respond to every warm/inbound SMB lead within 5 minutes (a tracked SLA), own the tooling and automation that makes this speed possible (routing, alerting, follow-up sequences), and close lower-value SMB deals yourself from start to finish, including account funding. You'll also book meetings for the closing team on higher-value opportunities and run weekly experimental plays set by the Growth/Marketing team, testing new outbound angles, channels, and messaging variants to identify what moves SMB pipeline.
Key responsibilities include: establishing and maintaining a 5-minute response SLA for inbound leads; building and improving CRM workflows, routing logic, and outbound automation so speed is engineered into systems rather than dependent on manual queue-watching; running weekly growth experiments and reporting honest results; closing and funding lower-value deals independently; and continuously iterating on your own tooling and processes each quarter.
You report to the VP of Marketing with direct input into how the SMB revenue program evolves. This is an early-stage, undefined motion where quota and compensation may be re-cut as the role matures. You'll be expected to apply technical instinct to automate your own pipeline rather than grinding manually, and to own a specific number in a growing, experimental program.
