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Harvey is an AI-powered platform transforming legal and professional services. The Global Benefits and Leaves Analyst will join the Total Rewards team to support benefits and leave administration across Harvey's rapidly scaling global workforce, with a primary focus on EMEA and APAC operations.
Key responsibilities include:
- Serve as primary Tier 1 support for global benefits inquiries across all regions, resolving standard requests and escalating complex cases to Benefits Program Managers
- Administer and support benefits programs and vendor relationships across EMEA and APAC, ensuring compliance with local regulations
- Coordinate leave-of-absence processes end-to-end across multiple jurisdictions, including statutory and company-provided leaves
- Partner with Payroll and external brokers on enrollment, changes, and offboarding workflows
- Analyze benefits utilization data and employee queries to identify trends and propose improvements
- Support Benefits Program Managers on open enrollment, new-country launches, and employee communications
- Track, process, and reconcile benefits-related invoices from vendors and brokers
- Develop and maintain internal benefits documentation, FAQs, and standard operating procedures as programs scale
- Coordinate vendor onboarding, PO creation, and contract workflows with Finance and Legal guidance
Required qualifications:
- 2–4 years of benefits administration, leave management, or HR operations experience, ideally in global or multi-country environments
- Working knowledge of EMEA and/or APAC benefits structures, statutory requirements, and leave entitlements
- Excellent communication and service orientation with track record of responsive, empathetic employee support
- Experience with HRIS platforms (Workday), HR ticketing/case management systems (ServiceNow, Zendesk, Jira), and benefits administration tools
- Experience or exposure to benefits vendor/broker management
- Strong analytical skills to interpret benefits data and produce actionable insights
- Ability to manage workflows independently while knowing when to escalate
- Proficiency in Excel/Google Sheets for data analysis and invoice reconciliation
This role offers the opportunity to scale benefits operations at a category-defining AI company during a period of exceptional international growth.
About Harvey
Legal / Compliance / Risk; AI / Data / Infrastructure — AI platform for legal and professional services work.
