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Salary: USD 200,000 - 215,000 / annual
Hex is a collaborative analytics and data science workspace that enables users to explore data using natural language, with or without code. The company has raised over $100M from top-tier investors including Sequoia and a16z, and serves thousands of customers including Ramp, Figma, Stubhub, and Anthropic.
You will own a dedicated portfolio of existing SMB and Mid-Market customers as an Expansion Account Executive, serving as the primary point of contact for renewals and expansion opportunities. This is a founding role in Hex's new Expansion Sales function—an opportunity to build a new motion from the ground up rather than execute an established playbook.
Key responsibilities include:
- Managing renewals and expansion across your assigned book of existing customers (6+ months past first renewal)
- Proactively identifying expansion opportunities: additional seats, new use cases, deeper adoption across customer data teams
- Running your own forecast with quota split 70% growth (NDR) and 30% retention (GDR)
- Partnering with Sales Engineering and Customer Engineering on technical conversations
- Helping define the Account Manager playbook and territory model as a founding member
- Coordinating handoffs from Account Executives to Account Managers for accounts entering your book
You will report to the Expansion AE Manager and work within Hex's office hubs in San Francisco and New York, with remote team members throughout the US and UK.
Requirements:
- 3+ years owning a book of business in SaaS (account management, renewals, or customer success with real commercial/quota responsibility)
- Proven track record driving expansion (not just retention) in existing accounts, ideally in technical or data-adjacent software
- Comfort operating as one of the first people in a new function with no established playbook
- Ability to run genuine commercial conversations while partnering closely with Sales Engineering and Customer Engineering
- Discipline in managing pipeline and forecast hygiene across a large book
- Genuine enthusiasm for cross-functional partnership with Sales leadership, SEs, and AE teams
About Hex
AI / Data / Infrastructure; Data & Analytics — collaborative analytics and data science workspace.
