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Pylon is an agentic support platform purpose-built for B2B companies, enabling human-agent collaboration on customer support and success workflows. The platform enriches interactions with account-level context, automates low-impact work, and surfaces answers proactively. Backed by a16z, BCV, General Catalyst, and Y Combinator, Pylon serves 1,500+ companies including Linear, Cognition, Modal Labs, and Incident.io.
As a Founding Account Executive for EMEA, you will own full-cycle sales across the region, managing both inbound and outbound opportunities from SMB to enterprise accounts. You'll source a meaningful portion of your own pipeline through outbound prospecting and sell to B2B tech companies ranging from under-500 employees to large enterprises. The role involves running product demos, handling technical questions with support from the Solutions Engineering team, and navigating EMEA-specific considerations including data residency, GDPR compliance, and regional procurement cycles.
You'll be instrumental in shaping the early go-to-market motion in EMEA, contributing to positioning, messaging, and sales playbooks. This is a founding sales hire opportunity in a new region, working in-person with a small London-based team. You'll work with a modern sales stack including Salesforce, Scratchpad, and Salesbricks.
Required experience includes 2+ years of full-cycle SaaS sales, comfort with deals ranging from $10k to $100k+ ARR, and proven ability to prospect outbound. You should be able to sell differentiated, technical products to sophisticated buyers. The role requires London-based location with five days per week in-office presence.
Ideal candidates have founding or early-stage regional sales experience, background selling into competitive incumbent-heavy markets, experience with support/success/post-sales teams, or familiarity with AI-driven products.
