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Salary: USD 80,000 - 105,000 / annual
Adyen is seeking a Financial Support Analyst to serve as an expert on the company's finance and treasury platform, supporting the financial teams of merchants globally. In this role, you will be the primary point of contact for merchants and commercial teams on financial-related issues, providing reactive and proactive communication via email and phone in English.
Key responsibilities include educating and advising merchants' financial teams on how to maximize value from Adyen's platform, products, and features. You will receive and analyze merchant pain points, working closely with Adyen's Finance Product and Development teams to improve or build new products that facilitate merchant operations. You'll collaborate extensively with Finance teams, Product, Account Management, Development, and other internal teams.
The role operates on a 24/7 follow-the-sun principle across time zones, requiring flexibility and strong communication skills. You'll be part of an international, diverse team that is highly merchant-focused and motivated by shared success.
Required qualifications include at least 3 years of experience with exposure to financial products (issuing, business accounts, capital/business financing) in a banking or Fintech environment. You must have strong finance and analytical skills, familiarity with internal accounting systems, and advanced proficiency in MS Excel. The ideal candidate demonstrates strong commercial sensibility, comfort with direct merchant contact, ability to make quick informed decisions under pressure, and a track record of successfully navigating ambiguous environments.
Adyen is an office-first company expecting employees to work in-office at least 3 days per week on average, balancing in-person collaboration with flexibility.
