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Celonis, a leader in process mining and AI-driven enterprise operations, is seeking a Finance & Cash Collection Specialist to join its Madrid office. Reporting to the collections manager, you will manage accounts receivable with a focus on resolving past-due accounts and improving cash flow for the company's growing global operations.
Your primary responsibilities include establishing contact with past-due customers, resolving delinquencies through negotiation and problem-solving, and collaborating across billing, sales, and accounting teams. You will monitor accounts daily, contact clients regarding overdue payments, manage disputes, investigate historical invoice data, process payments and refunds, and prepare collection activity reports. The role requires independent judgment to evaluate unique situations and determine appropriate account handling strategies.
Key activities include reducing payment delays to improve customer satisfaction, resolving customer concerns, ensuring queries reach relevant teams with full context, and driving process improvements across finance functions. You will work closely with internal stakeholders in a multinational environment.
Required qualifications include a BA/BS degree (preferably in Finance, Economics, or Linguistics), 1+ years of full-time collection experience, business fluency in both English and German, strong communication skills, comfort with financial data, and a target-driven, proactive approach. You must be located in Madrid to work on-site at the Celonis office.
Celonis offers equity ownership through RSUs, comprehensive parental leave (24 weeks primary, 12 weeks supporting), unlimited PTO, flexible hybrid work, continuous learning via a 70-20-10 framework, mental health support, and paid volunteer days for sustainability initiatives.
