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Imprint is a fintech company that modernizes co-branded credit card programs for major retail brands like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell. The company combines payments infrastructure, intelligent underwriting, and customer data to create personalized financial experiences without requiring partners to become banks. Backed by top-tier VCs including Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, Imprint is addressing a $300+ billion market of legacy co-branded card systems.
As a Field Sales Territory Manager, you will be the on-the-ground ambassador for Imprint's credit card programs in retail environments. You'll work directly with store associates and customers to drive card acquisition, improve program penetration, and deliver excellent customer experiences. This is a field-based role requiring regular travel across assigned retail locations in your territory.
Key responsibilities include: serving as a brand ambassador engaging store associates and customers; training and coaching retail staff on card sales techniques and program value; driving card acquisition by connecting benefits to the shopping experience; assisting customers with applications; collaborating with store teams to meet acquisition targets; tracking performance metrics and reporting insights; maintaining knowledge of partner brand products and promotions; identifying operational gaps and escalating solutions; ensuring compliance with banking regulations and data privacy; and maintaining scheduling flexibility for evenings, weekends, and peak retail seasons.
You'll need 4+ years of sales, retail, or customer service experience, with a demonstrated ability to meet and exceed targets in fast-paced, guest-facing environments. Strong communication and interpersonal skills are essential, along with comfort working in dynamic field environments. Basic understanding of financial concepts and credit cards is required; training will be provided. High school diploma or equivalent is required, and you must be available for flexible scheduling including evenings, weekends, and holidays.
Nice-to-have qualifications include fintech or payments experience, background with major retail brands, retail training or coaching experience, bilingual skills, and experience in performance-based compensation environments. The role offers competitive compensation and equity, flexible PTO, fully covered healthcare including dependent coverage, One Medical access, FSA enrollment options, and 20 weeks of paid parental leave for primary caregivers.
